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Summary
The job of Software Engineer is to solve the algorithms with logic and to find suitable solution in the field of Information Technology (IT). I require to obtain a position that will enable the use of my strong skills of Software programming expertise and ability to work well with people. As my degree and work is related to Computer Science, programming and software project developer and management. Seeking job in Computer Science (CS) or Software Engineering field work.
Experience
Software QA and Product Support Engineer
-Working on Product Tool , .Net FrameWork , SQL Server and Scripting.
-Good knowledge in Software Development Life Cycle(SDLC) and Software Testing Life Cycle(STLC) on Waterfall, V-Model and Agile Environments.
-Knowledge and Skillful in writing clear, concise and comprehensive test scenarios and test cases
-Gather customer’s information and determine the issue by evaluating and analyzing the
symptoms.
-Co-ordinate with testing team to replicate the customer reported issue and improve their test
cases.
-Deal with customers for support queries.
-Follow standard processes and procedures.
-Identify and escalate priority issues per Client specifications.
-Redirect problems to appropriate resource.
-Stay current with system information, changes and updates.
-Maintain document for changes in new release/R&D etc.
-Maintain\'s client confidence and protects operations by keeping information confidential .
Internship
OneByte
DQube
4TechWorld
